Your data, and what it's for

Last updated 20 July 2026

This policy covers the information collected through this website — the contact form, and any email you send to our support address. It does not cover data processed inside the QTools app itself, which is governed by Shopify's platform terms and our app permissions.

The short version: anything you share with us here is used to reply to you, and beyond that, only to help us promote QTools and the value it offers to the wider world — never sold, rented, or handed to third parties for their own purposes.

What we collect

Contact form submissions — your name, email address, shop URL (if you give it), and your message.
Anything you send directly to [email protected].
Nothing else. This site doesn't run analytics, tracking cookies or advertising pixels, so we don't collect anything about you just for visiting.

How we use it

To reply to your question, support request or booking.
Outside of replying to you directly, the only other use is promotional: understanding who reaches out to us and why helps us describe QTools and the value it offers more accurately in our marketing, website copy and case studies.
If we ever wanted to use specifics from your message publicly — a quote, a story, a named example — we'd ask first and confirm exactly what you're comfortable with us sharing.

What we don't do

We don't sell or rent your information to anyone.
We don't share it with third parties for their own marketing.
We don't run ad trackers or build advertising profiles from it.

How long we keep it

We keep contact form and support email records for as long as they're reasonably useful to us for the purposes above. You can ask us to delete your information at any time — see below.

Your choices

Email [email protected] if you'd like to see, correct, or delete the information we hold about you. We'll action requests promptly.

Changes to this policy

If this policy changes, we'll update it here and refresh the date at the top of the page.